VIVA Brilliance LLC
Effective date: [September 28, 2026]

VIVA Brilliance LLC (“VIVA Brilliance,” “we,” “us,” or “our”) provides eyelash extension and esthetics services in Vancouver, Washington. This Privacy Policy explains what information we collect through vivabrilliance.com and our online booking tools, how we use it, and the choices you have.

1. Information We Collect

  • Contact details: your name and mobile phone number, and your email address if you provide it.
  • Appointment details: the service you request, your preferred date and time, and notes you share with us (for example, allergies or sensitivities relevant to your service).
  • Messages: what you type into our booking chat or contact form.
  • Basic technical data: IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.

We do not collect payment card details through this website.

2. How We Use Your Information

We use your information to:

  • schedule, confirm, change, and remind you about appointments;
  • respond to your questions and requests;
  • provide our services safely and appropriately;
  • operate, secure, and improve our website;
  • comply with legal and licensing obligations.

3. Text Messaging (SMS) Program

If you check the consent box on our form and provide your mobile number, you agree to receive text messages from VIVA Brilliance about your appointment, limited to confirmations and reminders. We do not send marketing or promotional messages.

  • Consent to receive texts is not a condition of purchasing any service.
  • Message frequency varies depending on your appointments.
  • Message and data rates may apply.
  • Reply STOP at any time to opt out. You will receive a final confirmation message, and no further texts will be sent.
  • Reply HELP for help, or contact us at [email] or [phone number].
  • Supported carriers are not liable for delayed or undelivered messages.

4. Sharing of Information

We do not sell, rent, or share your personal information, including your mobile phone number and SMS opt-in data, with third parties or affiliates for their marketing or promotional purposes.

We share information only with service providers who help us operate our business, such as website hosting, appointment scheduling, and text messaging providers. They may use it only to perform services for us. We may also disclose information if required by law or to protect our rights and safety.

5. Cookies and Analytics

Our website may use cookies and similar tools to keep the site working, remember your preferences, and understand how visitors use it. You can control cookies through your browser settings. Disabling them may affect some features.

6. Data Retention and Security

We keep your information only as long as needed for the purposes above or as required by law. We use reasonable administrative and technical safeguards to protect it, but no method of transmission or storage is completely secure.

7. Your Choices and Rights

You may ask us to access, correct, or delete your personal information, or withdraw your SMS consent at any time (reply STOP or contact us). Residents of some states have additional rights under applicable privacy laws, and we will honor valid requests as required.

8. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect their personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

10. Contact Us

VIVA Brilliance LLC
[email protected]
971-249-2487
Vancouver, WA